Our company has established the special After-sales Service Department equipped with experienced, skilled and hard-working comrades who shall provide technical services of the whole process from product delivery, installation and operation according to the provisions. Our company shall make the following commitments on technical services for the project:
Free training for equipment operators and maintenance personnel.
Timely supply spare parts with good quality and inexpensive price for a long term.
After the equipment is shipped, send the personnel to the site to provide on-site service in time, and do a good job in personal arriving with the arrival of goods, to guide the whole process of the installation and debugging of the equipment on site.
After the equipment is put into operation, our company shall provide technical services for a long time and guarantees to arrive at the site within 12 hours after receiving your notice; for the outlying areas, personnel will arrive at the site within 48 hours.
Our company shall provide all technical documents about technical improvement within the scope of supply to the user free of charge.
Assume all responsibilities for equipment manufacturing problems during the warranty period.
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