Failure information

Possible cause

Processing mode

The stacker cannot be started

There is failure

Reset - start

The touch screen of the stacker is not on

No power

Check power transmission of the power supply

The stacker does not receive command from the upper computer

Failure of wireless communication

Check whether the switch works normally

The stacker task is completed, and the command still works

Communication fault

Manual direct transfer

Failure of the horizontal / vertical frequency converter

Internal failure of the frequency converter

Reset - start, it still does not work after reset for 3 times. Contact the administrator

Horizontal / vertical laser protection

The barrier blocks laser

Move the barrier, reset - start

Horizontal / vertical limit travel protection

Forced mode, drive the stacker in the roadway

The transmission platform is occupied

There are people, goods and articles on the transmission platform at the automatic start standby state

Move the barrier, reset - start

Goods on the transmission platform is too wide

Goods exceed the tray width or the tray is skewed

Place the goods again, and correct the tray

Goods on the transmission platform is super high

The goods height exceeds the allowed height

Reduce the quantity of plates, and lower the goods height

Goods on the transmission platform is ultra long

Goods exceed the tray length or the tray is skewed

Place the goods again, and correct the tray

The fork skids

The fork pulse counting is inaccurate

Complete current work of the fork manually, reset - start

Broken rope protection

The safety caliper makes action, and clamps the mast guide rail

Contact the administrator

The fork is empty for ex-warehouse

There is no tray at the pickup position of the fork

Clear task

The transmission platform is warehoused again

Wrong dispatching of the upper computer

Clear task, and allocate the storage bin again

Fork protection of the transmission platform

Reset - start

Maloperation of fork of the transmission platform

Program operation error

Contact the administrator

Abnormal noise of the stacker

Anomaly of stacker motor

Contact the administrator

Alarm of thermal relay of ground conveying line

Anomaly or excessive operation of the conveyor motor

Replace the motor, or suspend work of the conveyor

Abnormal operation of goods in the conveyor

No photoelectric induction of the conveyor

Check photoelectricity, and wipe dust

Goods overweight

There are excessive goods on the tray or the electronic scale is damaged

Reduce goods, and check whether the electronic scale is normal

Abnormal friction and noise when the stacker extends and retracts the fork

The tray is damaged

Replace the tray